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SPARROW ACADEMY

ABOUT US

Sparrow Academy Uganda is a leading hospitality and corporate training and consultancy firm that genuinely cares about the success of the individuals we serve. We believe that our trainees are more than just students; they are individuals with unique skills, experiences, and aspirations. That is why we go above and beyond to ensure that our training programs and services cater to the specific needs and goals of each trainee.We understand that the success of our trainees is critical to our business success. That is why we take a personalized approach to training and consultancy services, providing one-on-one attention and support to each We recognize that everyone has different learning styles, and our trainers use a range of methods and techniques to cater to individual learning needs.

OUR VISION

At Sparrow Academy Uganda, our vision is to create a first-class training institute and recruitment agency that provides exceptional training and recruitment services to individuals and businesses in Uganda. We believe that by offering innovative and engaging training programs, we can bridge the skills gap in the hospitality industry and the business industry, creating a new generation of skilled and competent hospitality professionals.
Our vision goes beyond training and recruitment. We also aim to create a learning environment that transcends the classroom and equips our students with the tools and skills they need to succeed in the work environment. We understand that the transition from the classroom to the workplace can be challenging, which is why we offer additional support to prepare our students for success. We will offer interview preparation services to our trainees, teaching them how to prepare for interviews, write resumes and cover letters, and effectively communicate with potential employers. We believe that by offering these services, we can help our students stand out from the crowd and gain valuable insight into the skills and qualities that employers seek in potential candidates.
We also aim to create a supportive community of students and alumni who can provide mentorship, support, and networking opportunities to one another. Our goal is to empower our students to achieve their career goals and contribute to the success and growth of the hospitality industry in Uganda.



WHAT WE OFFER

At Sparrow Academy Uganda, we offer a range of hospitality and corporate training programs that provide our trainees with the skills and knowledge they need to excel in the hospitality and corporate industry. The following are some of the programs on offer:
  • First impressions matter: Front of house expertise:
    This module is designed to equip individuals with the skills necessary for success in front office management in the hospitality industry. It covers topics like telephone etiquette, guest communication, reservation management and personal presentation.
  • Safe Food and Safe staff. A practical approach to kitchen hygiene.
    This Training module equips chefs with the knowledge and practices needed to ensure food safety and prevent contamination. Chefs will learn about proper cleaning protocols, personal hygiene, safe food handling, and the management of kitchen sanitation. By implementing these best practices, chefs can create a safe working environment, protect customer health, and comply with industry regulations.
  • Excellence in housekeeping. Elevating guest experience through quality and care:
    This module is designed to equip individuals with the knowledge and skills required to provide excellent housekeeping and cleaning services in the hospitality industry. It covers topics like room cleaning, guest communication, and laundry services.
  • The art of service: A waiters guide to excellence:
    In this module, we teach individuals the skills required to provide excellent customer service in the hospitality industry. It covers topics like table service, menu knowledge, and guest communication. Focusing on Upselling and maximizing on sales.
  • Professional Receptionist: Mastering corporate communication and client care.
    This module is designed to equip individuals with the skills necessary for success in secretary training. It covers topics like telephone etiquette, guest communication, computer skills and personal presentation.
  • Presenting your best self: Hygiene and interview skills for success.
    a comprehensive training to personal hygiene and interview skills, aiming to equip individuals with the tools and knowledge necessary to make a positive and lasting impression in professional settings, particularly during job interview.
  • Winning Customers: Essential skills in service and sales.
    This document emphasizes the critical role of customer care in driving sales success, outlining how prioritizing customer satisfaction and building strong relationships can lead to increased revenue and business growth
  • Digital confidence: Learning computer basics and typing skills.
    This training is designed to help individuals develop digital confidence by mastering essential computer basics and acquiring beginner typing skills.
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OUR MISSION

At Sparrow Academy Uganda, we aim to establish high-quality hospitality and corporate training and recruitment solutions for individuals and businesses in Uganda. By delivering cutting-edge training programs and recruitment services, we can help close the skills gap in the hospitality sector and the corporate sector and cultivate a new generation of skilled professionals